The Who-is-Who Directory In The Public Safety Industry

Your guide to public safety solution providers

Comtech Technologies

Comtech Technologies is a leading global provider of next-generation emergency systems and secure wireless communications technologies to commercial and government customers. From dense urban environments to statewide deployments, Comtech designs, develops and deploys advanced communications solutions for public safety. Comtech’s innovative solutions support thousands of agencies affecting millions of lives to customers in more than 100 countries.

Comtech’s emergency communications solutions are built on 40 years of research and innovation in the application of advanced hardware and software technologies for public safety. Purpose-built for public safety, Comtech’s next-generation platforms provide modular, scalable solutions that seamlessly migrate legacy emergency communications operations to modern European Emergency Number Association (EENA) standards.

Comtech combines cloud-based caller location services with mapping and real-time data to provide a complete next generation communications solution for public safety on a global scale. Emergency communication centers need accurate, quality, and holistic location data to respond to public safety calls for service. Comtech’s platforms provide the most accurate location data available with caller information, real-time traffic, weather, routing, and public information into a single common operation picture. Comtech also has a wireless emergency alert solution that is currently employed by governments worldwide.

Entrusted to streamline processes and enable a more efficient collection of critical information in emergency situations; Comtech’s portfolio of public safety solutions and location technologies have been developed in accordance with rigorous industry standards and offer flexible, adaptable architectures that will scale to any organization’s needs or regional governmental requirements. Comtech has a wide variety of solutions which include, but are not limited to:

  • Guardian Insights — A reporting and analytics application specifically designed to assist call taker staff to know their operations so they can better plan and manage their workloads.
  • Guardian Messenger — Readies call takers with the ability to collect, process and share previously unavailable live incident information such as text, photos, and video via short message service (SMS)/multimedia messaging service (MMS), from one integrated desktop.
  • Guardian Cybersecurity — A turnkey, enterprise-grade service that combines a deep understanding of public safety operations with expertise and technologies from leading IT security companies designed to combat and protect operations against potential cybersecurity threats
  • SmartResponse™ — Real-time situational awareness in a common operating picture for security agencies and first responders using intuitive geospatial mapping interface and location intelligence to increase the efficiency of first responders in emergency situations.
  • Comtech Maps — Empowers first responders with an extensive library of map data that can be extended with customer overlays providing additional contextual data. This solution is tailored to any organization’s needs.
  • Wireless Emergency Alerts (WEA) — Enables government officials to inform the public about life-threatening events by automatically delivering emergency alerts to mobile devices using the government alert gateway.

Comtech’s suite of dependable public safety solutions provides complete, end-to-end call control designed to manage emergency communications, from any device, at any time, from anywhere, and in any format — voice, data, or video. Our network-to-desktop solutions are built and designed for IP-based call routing, IP-based Customer Premise(s) Equipment (CPE) and database systems, and for converging traditional voice and data into the network.

Comtech has achieved many industry firsts in North America including being the first to deploy a statewide NG system in Maine followed by deploying the first province-wide NG system in Alberta, Canada. Globally, Comtech completed the first continent-wide NG system deployment in Australia.

Comtech is uniquely qualified to improve public safety and security in Europe and worldwide.

last updated: June 2022