The Who-is-Who Directory In The Public Safety Industry

Your guide to public safety solution providers

eena.org

Everbridge

Everbridge Public Safety solutions are used daily by governments, public authorities, emergency management, and civil protection to keep people safe when it matters most.

Population Alerting and Public Warning solutions.

The Everbridge Public Warning platform provides a comprehensive, feature-rich, multi-channel, flexible, modular solution to help Governments, Public Safety, and Security Authorities keep residents and visitors safe and informed before, during, and after critical events. It includes:

  • A universal multi-channel front-end console and gateway which allows the creation of alerts that can be disseminated via any alerting system such as Cell Broadcast, Location-Based SMS, address based SMS, email, mobile app, sirens, TV, radio, digital signage, and social media
  • A proprietary one2many Cell Broadcast backend installed with the telecom operators
  • A proprietary Location-Based SMS backend installed with the telecom operators
  • PSInsightsTM that provides real-time visibility into an area affected by a critical event for quicker decision-making, faster emergency response, and more accurate communications

The Everbridge Public Warning platform is engineered, built, and supported to meet and exceed the requirements of EECC Article 110.

Everbridge is the only vendor that can deliver both technologies recommended by BEREC in a single platform and without the need for any third-party dependency. Everbridge is the world’s most trusted countrywide public warning solution, deployed in such countries as Spain, the UK, the Netherlands, Greece, Norway, Iceland, Germany, Estonia, Sweden, New Zealand, Australia, Peru and Mauritius.

CAD, Emergency Call Routing, Dispatch, and Incident Response Management

Everbridge SAGA provides Public Safety Answering Points (PSAP), Emergency Call Centers (ECC), and National and Local Security Services with an end-to-end Emergency Call Management and Incident Response Platform to manage emergencies from call taking through triage and routing, to dispatch, mobilisation and activity tracking.  The solution features: 

  • Situational awareness
  • Emergency call taking and logging (3 W’s)
  • Triage, transfer and routing
  • Command & Control with Computer-Aided Dispatch (CAD)
  • Intelligent resource dispatching (geo, availability, skills and competencies)
  • Rally and Engage (communicate with resources, different messages/profile) 
  • Incident response plans activation
  • Visual activity monitoring track
  • GIS
  • Reporting and analysis (workload management, resources utilisation optimization, analytics and trending)

Among other customers, Everbridge SAGA is used by France’s National Police and Gendarmerie, 144 Emergency number in Switzerland and Dubai Civil Defence in the Middle East.

Physical Security Integration Management software

Everbridge Control Center correlates events from disparate safety and security systems into a common operating picture to focus people’s attention on what really matters. The platform provides users with actionable alerts, next step actions, automated reporting and dashboards to better manage risks and ensure compliance with operating procedures. Automated workflows ensure rapid, consistent responses, reducing the risk of human error. It also facilitates device activation to ensure you are always in operational control and protecting your people. Dynamic reports and dashboards provide real-time actionable insights for your operations teams and leadership:

  • Control Center’s continuously growing library of 250+ subsystem connectors to a variety of safety and security technologies provides a holistic common operating picture
  • Control Center integrates seamlessly with the wider Everbridge Critical Event Management (CEM) platform.
  • Integration with Mass Notification and Incident Communications extends your on-premises solution to communicate with relevant people such as employees, visitors, and residents
  • Critical information can be distributed in a timely manner, and any feedback is automatically received back to factor into the workflow for any situation
  • Control Center broadens the scope of control room capabilities by enabling on-premises data from various systems to create hyper-relevant risk event feeds direct to the Everbridge CEM orchestration engine.

With Control Center, your organization can enhance safety, security and keep you in operational control, now and in the future.

last updated: December 2023