nWise is a global provider of specialized technology that enables people who are Deaf, DeafBlind and Hard of Hearing to make direct calls to access Emergency Services using Real-Time Text (RTT). We are experts on RTT, having delivered critical long-term installations worldwide in accordance with the RFC 4103 standard since 2005. Something that is essential for the approximately 395 million people around the world that have deafness or hearing loss and can’t access Emergency Services in an effective way.
Read more: Total Conversation with RTT
Our technology nWise RTT Bridge is integrated into the existing NG112 infrastructure where RTT calls are handled effectively and according to established processes. This saves time, and in a critical situation saves lives.
nWise RTT Bridge is a key element in Next Generation Core Services (NGCS) for effectively connecting RTT calls to a PSAP. It has been developed to meet the requirements of ETSI EMTEL and NENA i3 standards.
We deliver an effective integration of RTT into the Emergency Services infrastructure by connecting multiple parties using RTT in a single call flow.
Read more: Accessible Emergency Calls with RTT
According to the new EU directive, EECC 2018/1972, work must be done to make Emergency Services accessible to the Deaf, DeafBlind and Hard of Hearing on the same terms as anyone else. This also puts emphasis on the importance of using standardized RTT. With nWise RTT Bridge you integrate incoming RTT calls with the infrastructure of the Emergency Service, minimizing changes to the operational environment. Contact us or visit our website to find out more about how nWise RTT Bridge can help you with accessibility to emergency services.
Every person counts. Every call counts. Every second counts.
Read more: Implementation of RTT in Europe
last updated: December 2022