Hacom Technologies

About Hacom Technologies

Generating Innovation

Hacom Technologies is a leading telecommunications company specialising in advanced software platforms for Communications Service Providers (CSPs) and government entities. With over 16 years of experience in the telecommunications industry and more than 35 successful implementations across Latin America and the EMEA region, Hacom brings unmatched expertise to critical communications infrastructure.

Our software-based solutions enable mobile service providers to deliver both essential public safety capabilities to government agencies and commercial services to subscribers. Hacom's comprehensive product portfolio includes:

• Public Warning Systems (PWS): Next-generation PWS, including Cell Broadcast, EWBS and Traceable Disaster Alerts solutions for emergency notifications.
• Messaging Platforms: Carrier-grade SMS suite, including SMSC, SMS Gateways, AI-based anti-spam and anti-fraud solutions, and also offering USSD and RCS technologies for a total and comprehensive solution.
• Real-Time Location Platforms: Our Location Intelligence Solutions enable the highest accuracy in support of public safety/emergency services operations and commercial services to mobile operators.
• Law Enforcement Platforms: Our Law Enforcement Platforms provide comprehensive lawful intelligence to law enforcement agencies and sophisticated analytics when tracking device locations along with portability, e-911, 112, and other regulatory compliance solutions.

Public Warning Systems Expertise

Hacom has emerged as a leader in next-generation Public Warning Systems, offering two complementary solutions:

• Cell Broadcast: A standards-compliant technology that delivers alerts to millions of users simultaneously, even during network congestion. Our system works across 2G, 3G, 4G, and 5G networks, reaching all compatible devices in targeted areas.
• Traceable Disaster Alerts: An innovative SMS-based solution providing delivery confirmation, population movement monitoring, and targeted follow-up capabilities that work with 100% of mobile devices worldwide.

Our unique hybrid approach combines the strengths of both technologies to provide emergency services with comprehensive capabilities throughout the entire emergency management cycle.

Learn more: https://www.hacom-tech.com/pws-for-governments/

Competitive Advantages

As an agile SME with a horizontal organisational structure, we respond rapidly to client needs with minimal bureaucracy. Our cutting-edge technology replaces legacy solutions, delivering:

• Flexibility in the deployment model – quick cloud enablement or on-premises
• Significantly reduced hardware requirements
• Minimal rack space needs and lower power consumption for a reduced environmental impact
• Substantially lower support and maintenance costs

All implementations adhere to 100% compliance with 3GPP/GSMA/ETSI/OMA standards, ensuring seamless integration with existing telecommunications infrastructure.

Services & Support

Our carrier-class services include:

• 24x7 maintenance and technical support
• Comprehensive care services
• Professional services
• Systems integration services

With deployments in more than 12 countries, including Tier-1 operators and government entities, Hacom's platforms provide commercial and mission-critical services supporting security and emergency operations worldwide, ensuring public safety.