CityGIS

The unified platform for outstanding public safety

Fast, accurate information when every second counts

At CityGIS, we have one mission: to improve the safety and efficiency of emergency services with innovative, reliable software. As a proud 100% Dutch company, we design, develop, and deliver all our solutions entirely in-house. This guarantees our partners superior European quality, complete control, and uncompromising reliability. For over thirty years, we have provided the public sector with mission-critical software for public safety and emergency response.

Our vision is a world where technology optimally supports emergency responders in ensuring safety and well-being. By continuously innovating and refining our software, we remain an indispensable partner for emergency response centers and other emergency services.

We take our responsibility seriously: technology must fit seamlessly into practice, so that emergency responders can focus on what really matters – helping people in need, precisely when every second counts.

Our products

• CityGIS Geographic Information System (GIS)

A modern GIS platform for emergency response centers (PSAP). Dispatchers visualize the caller's location directly on the map, gain a better operational picture through various thematic map layers, and track the availability and position of emergency services in real time. Thanks to its modular, web-based architecture, the system can easily be connected to new technologies and information sources, increasing efficiency, reducing costs, and simplifying maintenance.

• CityGIS Incident Management System / Computer-Aided Dispatch (IMS/CAD)

A mission-critical system that combines call handling, incident registration, and unit management into one seamless workflow. It supports the rapid decision-making required in busy emergency response centers.

• CityGIS Navigation

A multiplatform navigation system that provides emergency services with the fastest route to an incident, taking into account bus lanes, roadworks, and emergency routes. Emergency response centers can send information directly to the navigator, which is crucial for smooth incident handling.

• CityGIS Teams

A mobile collaboration tool with real-time geospatial information: live locations, map annotations, and operational overlays are shared within the team. This creates a shared visual picture instead of just textual messages – ideal for rescue operations, events, and similar operations.

• CityGIS Electronic Patient Care Report (ePCR)

Specifically for ambulance services. The ePCR system communicates directly with emergency departments, hospitals, and billing systems, seamlessly integrating with the paramedic's workflow. This allows them to fully focus on patient care.

More than just software

In addition to the products mentioned above, we offer a wide range of additional services for the entire critical network. These services optimize both the dispatch center and on-the-ground deployment, improving the work environment for emergency services and shortening response times.