The Who-is-Who Directory In The Public Safety Industry

Your guide to public safety solution providers


Eviden is a next-gen technology leader in data-driven, trusted and sustainable digital transformation with a strong portfolio of patented technologies. With worldwide leading positions in advanced computing, security, AI, cloud and digital platforms, it provides deep expertise for all industries in more than 47 countries. Bringing together 53,000 world-class talents, Eviden expands the possibilities of data and technology across the digital continuum, now and for generations to come. Eviden is an Atos Group company with an annual revenue of c. € 5 billion.

With more than 25 years of products, solutions and innovations with a clear strategy for Public Safety, Homeland Security, Healthcare, Defense, and Mission-Critical Communications, we are recognized as a trusted partner for public and private sectors.

We bring to our customers the most extensive range of solutions to address their public safety challenges. We provide solutions to ensure a timely reaction while providing an efficient response to save lives, starting with urgent communication handling, emergency and crisis management, tactical communications, connectivity with safe and smart cities, law enforcement, intelligence, anti-terrorism, border control and more.

From observation to action, Eviden solutions make it possible to collect and analyze critical data, generate the appropriate response and ensure situational awareness. Organizations such as emergency medical services, police, firefighting services, and civil protection can obtain the information they need for timely decision-making. Eviden solutions are based on secure networks and communications.

We are among the leaders who can demonstrate end-to-end Public Safety capabilities live based on our own corporate intellectual property and services linked to all stages of the process, including planning, design, transformational steps, integration and finally operation with day 2 support.

Our goal is always to provide standards-based solutions to allow seamless integrations with existing customer systems for reduced cost and easier integration.

Emergency and crisis management

The GEMMA emergency and crisis management product covers both PSAP and field operations, fitting the needs of public safety and other incident-handling organizations like 112 / 911 / 999 / 000 PSAPs, emergency medical services, firefighters, police, civil protection, transports, major events and more. GEMMA has been chosen by public safety organizations around the world, for nationwide operations, for regions such as Aragon, Galicia or and Extremadura in Spain, or for major cities such as Madrid and Paris.

As a natively multi-agency and multi-jurisdiction product, GEMMA helps improve cooperation between PSAPs, command & control centers and the response personnel. It covers the entire emergency and crisis management lifecycle, from communications handling and resource dispatching to first-responder intervention and event escalation when a crisis arises. As part of comprehensive solutions, GEMMA combines with other Eviden and partner products including unified and critical communications, recording systems, data analytics and intelligence systems into end-to-end systems that rely on Eviden’ innovation and recognized strength as a service integrator.

GEMMA is available both on-premises and in the Cloud. It provides a homogeneous and configurable user experience, with an extensive use of standards and open/source components, for real-time information updates and sharing in full security (i.e. GEMMA is certified compliant with the Spanish national security framework ENS in the HIGH category) and with the highest performance and quality considerations.

  • Communication handling with multi-channel and accessible intake, including real-time-text and video communications, and with MCX solutions for communication with field operations.
  • CAD (Computer Aided Dispatch) with standard-based information exchange, interoperability with agency-specific systems, resource and victim management.
  • GIS-centric operations
  • Incident data lake allowing exploitation of all operational data with business intelligence tools and dashboards.
  • Standard integration mechanisms and APIs through a comprehensive GEMMA Service Catalog with a public data model.
  • AI-powered operations with automatic decision and reasoning, and an AI-based operational assistant

Secure and tactical communications

Lifelink critical communication solutions respond to situations where communication is a vital issue. They ensure safety and relevant response to threats. Teams in the field can efficiently communicate and share data in real time with a high level of resiliency and security. Lifelink consists of a complete portfolio covering all needs, from infrastructure to devices, including mission-critical applications, services and maintenance, with key core elements:

  • Lifelink Wireless: Full range of secure private network solutions based on 4G LTE / 5G technologies including NB-IoT and LTE-M for sensors connectivity.
  • Legacy-to-LTE gateways to interconnect multiple types of networks such as TETRA to LTE.
  • Lifelink Hoox: highly secure smartphone solution with a high-level of data protection.
  • Lifelink Hub: compact multichannel communication module that allows you to automatically switch from one network to another without interruption, including Device-to-device features.
  • Mission-critical applications such as:
    • Lifelink MCx Connect: full featured broadband for mission-critical services on a smartphone that brings a new mission critical set of services including MCPTT, MCData, MCVideo and real-time geolocation. Fully 3GPP compliant, this app successfully passed the ETSI interoperability Plugtests in October 2020. It enables integration with IoT data sources, such as drones and sensors, for example to support safe city applications. It enables seamless migration to 5G, whether it is a private, public or hybrid network.
    • Lifelink Multinet Series that easily combine and record multiple network technologies from a unified C3 Command, Control and Communication platform.
    • Lifelink Multinet Dispatcher combines all critical calls from different networks, such as TETRA, GSM-R, LTE, PBX, VHF, UHF or analog networks. They can be easily initiated in one step. Communication between the control center and field staff is always performed reliable and the required level of security is guaranteed.
    • Lifelink Multinet Recorder can record all communications at different positions of the connection and throughout the lifecycle of the incident or event. It provides support for nearly all communication technologies and is based on IP architecture and standard COTS hardware. NG112 / NG911 communication types are supported including voice, data, pictures, RTT, video, eCall.

Artificial Intelligence for public safety

Eviden expertise shows that AI-based public safety solutions can optimize emergency response. AI-based tools can provide early incident detection using publicly available data. Extending the GEMMA emergency and crisis management platform, AI can assist operators of emergency response organizations. Drawing on symbolic and generative engines, these tools can exploit operational data to deliver context-driven and language-independent assistance to operators.

Eviden recently launched BullSequana AI, which offers a comprehensive stack of HPC, Enterprise and Edge infrastructure, software and services. BullSequana AI 100 is part of the BullSequana AI range optimized for trusted AI inference outside the datacenter, available in rack, desktop or mounted format.

Vertical AI Solutions build end-to-end AI solutions harnessing latest AI accelerators such as generative AI, computer vision, and data migrations. thanks to our +400 data scientists. Together with our +400 data scientists and key partners Databricks, Azure, AWS, Nvidia and Google Cloud Platform.

AI-based video analytics

Eviden Computer Vision Platform (CVP), also known as Ipsotek VISuite, leverages cutting-edge AI-powered video analytics to transform video data into real-time, actionable intelligence. Backed by over 20 years of experience and global deployments across 15+ industries, CVP empowers users to elevate safety, security, and operational efficiency. From airports and smart cities to manufacturing and critical infrastructure, CVP offers a comprehensive solution.

It equips users with precise real-time and post-event data insights through a broad range of applications, including perimeter and intrusion detection, forensics, traffic and crowd management, license plate recognition and more. Committed to innovation, Eviden continuously develops new AI capabilities for CVP, ensuring seamless integration with the various Video Management Systems, Crisis Management tools, and communication technologies like 5G.


Eviden provides unique end-to-end cybersecurity solutions with a data-centric and preemptive security approach to secure citizen data. We design, develop, manufacture, integrate software and hardware products, and bring a unique combination of expertise and experience in trusted digital identities, access management, data security, data confidentiality, threat detection and incident response.

Our offer is built around four core assets to accompany public safety organizations on their journey to thrive in the digital age of security, transparency, and trust:

  • IDnomic / cryptovision, secure and trusted digital identities
  • Evidian, identity and access management solutions
  • Trustway, data security and confidentiality
  • Our comprehensive offer of Managed Security Services:
    • Managed Detection and Response (AI-Driven MDR): Threat hunting, monitoring, containment and incident response
    • Managed Security Services (MSS): Threat, vulnerability, identity and device management solutions
    • CERT Services: Data forensics, breach response, red teaming, and more 
    • Cloud security: Deploy and augment security controls. Monitor and respond to evolving threats
    • Security Consulting and Compliance: ISMS, compliance audits, security testing, zero trust, and more.

Safe cities: exploiting Big Data, Edge computing and Artificial Intelligence

Our solutions make it possible to leverage smart cities’ data and enrich them with artificial intelligence and the Internet of Things to ensure the public safety of the future. This can include data sources such as CCTV, smart buildings, smart lighting, traffic monitoring, parking monitoring audio detection, IoT devices and personal wearable devices. The goal is to make this pre-analyzed data available to call takers to accelerate the decision process and better inform the PSAP.

Eviden Universal Data Platform is an innovative data exchange solution for cities that collects, stores and performs big data analytics from security and emergency information to manage intelligent incident response. By collecting and analyzing data from multiple open sources, this solution provides insights to trigger and manage a real-time response.

Predictive analytics optimize resource management, and the secure exchange of data between systems enhances inter-agency collaboration. For example, the platform can interface with GEMMA to keep the public informed of an incident, making it easier for emergency teams to operate.

last updated: June 2024