Heartrunner Sweden AB

Heartrunner Sweden AB

Part of the Natlink group since 2025, Heartrunner Sweden builds and operates a real-time volunteer dispatch platform for time-critical emergencies to protect people and wildlife. Founded in 2016 by resuscitation researchers, Heartrunner is the most thoroughly researched first-responder dispatch system of its kind, with over 40 peer-reviewed articles and multiple independent PhD theses published on our data. Research and operational transparency are built into everything we do.

What makes us different

Heartrunner is the only platform deployed at national scale across multiple countries and multiple incident types in Northern Europe. Where most volunteer dispatch systems focus on cardiac arrest alone, ours operates across cardiac arrest, fire, drowning, and opioid overdose on a single platform, integrated with all PSAP software in Sweden since 2017 and with national coverage in Denmark since 2020. In 2026, in partnership with Region Skåne, we launched a dedicated opioid overdose response project, dispatching trained and equipped responders in real time, addressing one of the fastest-growing emergency burdens across Europe.

The Platform

The Heartrunner platform connects emergency dispatch centers to a network of over 300,000 registered volunteers, having handled over 27,000 alerts in Sweden and 22,000 in Denmark. The MissionServer, the logistics core, geolocates volunteers and AEDs in real time, selects optimal candidates, and dispatches alerts within seconds of a CAD event. It integrates directly with national and regional AED registries and with existing CAD environments without proprietary hardware. Operators gain real-time visibility into volunteer activity and coverage through a dedicated dashboard.

Third generation

The new Heartrunner platform opens the Mission API to integration with autonomous UAV systems, enabling drones to be dispatched alongside human responders and delivering any payload to the scene.

Working with us

Deploying Heartrunner in a new country or region is straightforward. API integration with your existing CAD, AED data import, and app branding can be completed with minimal lead time. Every deployment includes the tools and expertise to measure and document impact, giving your region clear evidence of return on investment. If you want a proven, multi-incident, research-backed platform, we would like to talk.

Together we save lives.