NPI Brandenburg GmbH

The NPI Brandenburg GmbH was founded in April 2019 and builds on almost 20 years of research, development, and teaching in location-based services at the Technical University of Brandenburg, the non-profit BürgerServiceNetz Association, and the BSN BürgerServiceNetz UG. Since 2003, citizen-focused solutions such as BürgerKiosk, InfoDisplay, GesundheitsKiosk, WarnApp, NotrufPlus, and WarnControl have been developed—forming the foundation of today’s portfolio.

NPI Brandenburg develops and brings new technologies into operation in the fields of emergency calling, public alerting, and warning systems. A key milestone was NotrufPlus: its pilot operation started in August 2017 in cooperation with the professional fire brigade of Brandenburg an der Havel. This real-world deployment of an emergency app system enabled demonstration, testing, and continuous improvement of functions and operational processes. With the launch of the nationwide emergency call app system in September 2021, the pilot phase was successfully concluded. Based on NotrufPlus components, eCallPlus was developed as an alternative to the current eCall system.

To strengthen operational workflows, an ongoing expansion enables the control center to directly involve rescue services and communicate with emergency callers via voice, video, or chat. If required, additional specialists can be included—for example sign language interpreters, emergency physicians, or language interpreters. This supports an end-to-end rescue workflow from the incident location via the control center and rescue services through to the hospital.

Beyond emergency calling, we also focus on resilient crisis communication. KatKomm is a resilient system for public warning, siren control, and disaster management support. Initiated in response to Germany’s Nationwide Warning Day 2020, KatKomm builds on the results of our previous applications and enables an autonomous disaster radio network—independent of cellular and internet connectivity.

Our latest development is EmPhone—an emergency call device that triggers a voice emergency call to the responsible control center (PSAP) with a simple activation and provides Advanced Mobile Location (AML) data. Additional information (including details stored by the user in advance) can be sent to authorized recipients or displayed in a portal, and live location tracking is supported. EmPhone also enables a silent emergency call, where the loudspeaker is automatically disabled to avoid drawing attention in dangerous situations. The EmPhone portal further supports collaboration with other control centers and organizations.

The company is led by the founders and managing directors, Dipl.-Ing. Michel Naumann and Dipl.-Inform. (FH) Manuel Eckert, and is scientifically advised by Prof. Dr. Dietmar Wikarski and Prof. Dr.-Ing. André Nitze.

Based on secured protective rights, NPI Brandenburg is developing emergency-call support for deaf people and solutions for emergency calls in cross-border roaming scenarios across Europe.

We warmly invite cooperation partners to join us.