Bandwidth is a global cloud communications software company that helps enterprises deliver exceptional experiences through voice calling, text messaging and emergency services.
Our solutions and our Communications Cloud, covering 60+ countries and over 90 percent of global GDP, are trusted by all the leaders in unified communications and cloud contact centers–including Amazon Web Services (AWS), Cisco, Google, Microsoft, RingCentral, Zoom, Genesys and Five9–as well as Global 2000 enterprises and SaaS builders like Docusign, Uber and Yosi Health. As a founder of the cloud communications revolution, we are the first and only global Communications Platform-as-a-Service (CPaaS) to offer a unique combination of composable APIs, owner-operated network, and broad regulatory experience. Our award-winning support teams help businesses around the world solve complex communications challenges to reach anyone, anywhere. For more information, visit bandwidth.com.
Specifically, Bandwidth’s emergency solutions provide fast, reliable call routing and highly-reliable location management capabilities. All supported by Bandwidth’s white glove support and subject-matter expertise on call 24/7/365.
Because emergencies know no borders, Bandwidth's global emergency services footprint spans across 38 countries, including US and Canada and an additional 26 countries in the EU. Our country-specific VoIP emergency solutions meet the local regulatory routing rules to ensure our customers' most important calls route to the right PSAP.
Bandwidth offers simplified address provisioning and address validation, as well as seamless call routing, ensuring public safety knows where users are when a 911 or 112 call is made. We are compatible with leading enterprise PBX and cloud communications platforms from Asterisk, Avaya, Broadsoft, Cisco, Metaswitch, Microsoft, Mitel, NetSapiens, Ribbon, ShoreTel, 3CX and much more.
Organizations with nomadic VoIP users have the ability to provision precise address information separately from user information (caller name / callback number), then pair these two data points together at the time of a 911 call. The result is more precise call routing and improved dispatchable location accuracy.
Embedding emergency calling functionality directly into your application or IoT device means your users are never more than a button push away from getting the help they need, when and where they need it--and even when they’re not near the location of the emergency.
last updated: July 2023