Esri, the global leader in Geographic Information Systems (GIS), is leading the way in emergency communications. The ArcGIS mapping and spatial analysis system supports computer-aided dispatch (CAD) and records management systems (RMS) with a suite of tools to manage address data, create service boundaries, perform advanced analysis of call data, and integrate disparate systems and sensor data in real-time. Esri is also on the cutting edge of next-generation 112 (NG112), including the integration of 3D building exteriors and 3D indoor floorplans that can be integrated into other emergency call taking applications. Esri technology is open and interoperable, configurable out of the box, and integrates with existing CAD/RMS solutions.
last updated: December 2022