Motorola Solutions

Safety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people, property and places. Our technologies support public safety agencies and enterprises alike, enabling the collaboration that’s critical for safer communities, safer schools, safer hospitals and safer businesses.

Know what matters, when it matters - Experience software integration from call to case closure with our Guardian Public Safety Solution

Simplify every step of your force’s emergency response workflows through a centralised, cloud-hosted platform for ICCS, CAD and mobile.

Guardian ICCS

Capture comprehensive information behind every control room call, enabling call handlers, dispatchers, and frontline officers to respond with crucial context.

Respond with Context: Instead of isolated incidents, your team gains access to data from previous contacts. This helps them understand the caller's history, allowing call handlers and dispatchers to arrange appropriate help, and officers to arrive on-scene fully briefed.

Reduce Response Times and Unnecessary Deployments: Make contact information actionable. Operators can swiftly initiate relevant response workflows by transferring data to your CAD or RMS in a single click, streamlining responses for both immediate and less time-sensitive incidents.

Understand Demands on Your Staff: Utilise contact data to identify peak hours and common call types. This insight enables more efficient control room staffing and training, allowing you to proactively prevent calls at the source where possible.

Guardian CAD

Empower dispatchers and inform officers with a modern, intuitive CAD designed to reduce cognitive load and minimise unnecessary clicks.

Proactively Keep the Front Line Updated: Reduce the need for dispatchers to constantly convey operational updates. Guardian CAD's silent dispatch sends push notifications directly to mobile applications, ensuring officers' situational awareness in the field without manual intervention.

Human-Centered Design, Computer-Assisted Experience: Minimise dispatcher cognitive demands. Our powerful recommended resourcing tool suggests optimal officers for incidents based on predetermined parameters, reducing decision fatigue. Hotkeys, shortcuts, and a versatile command line further streamline operations by cutting unnecessary keystrokes.

Field response and reporting

Keep your responders focused and efficient by enabling rapid communication with dispatch and easy in-field information capture, reducing trips to headquarters.

Get More Done On the Go: Our incident reporting software empowers officers to manage their workload throughout their shift, minimizing station visits. Your team can easily update operational databases and records directly from the front line.

Use Better Data to Make Better Decisions: Equip your team with critical information in advance. Officers can arrive fully informed by easily browsing local and national systems for people, vehicles, and locations while en route, leveraging our incident reporting software.

Modernise Your processes, Your Way: We collaborate to create a customised mobile experience that seamlessly integrates with your existing technology. Regardless of your current CAD or RMS, or devices, our solutions work around your infrastructure. This means no need for new hardware, software, or time-consuming training investments.