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NPI NotrufPlus Innovation GmbH

The NPI NotrufPlus Innovation GmbH developed a system that fully meets the requirements of a modern and future emergency call. This is the "barrier-free and direct emergency call - NotrufPlus" to the PSAPs 110 (police) and 112 (rescue service and fire brigade) and if necessary, also to others: www.notruf.plus

After years of research and development, the application has been successfully tested by people with and without disabilities in a pilot operation with the PSAP Brandenburg since 31.08.2017.

NotrufPlus is a turnkey solution where there is no more need to spend a lot of effort on development. And it is precisely the routing and the simple integration and operation in the PSAP that distinguishes NotrufPlus. This is the problem that has hitherto caused all other barrier-free emergency call developments to fail.

The new feature of NotrufPlus is, that the mobile network is only used as a transport medium for data transmission and communication in conjunction with a geographic routing method. To this end, novel solutions have been developed and several patents are pending.

The NotrufPlus system consists of the NotrufPlus apps, the NotrufPlus servers and the WebClient within the NotrufPlus Incident Management System.
Already today, NotrufPlus can do what is desired in Europe for the future of the emergency call. No matter where they are in Europe, people can be provided with a custom-made application.

Key points of NotrufPlus are:

  • the NotrufPlus system with a novel geographic routing method (not number-based)
  • the provision of a free app (Android, iOS) for barrier-free use (currently for test users, soon to be freely accessible)
  • Selection and routing of the emergency call via a category selection (call number does not need to be known)
  • Communication with and without voice or video
  • Transmission of the location data determined with the app as well as the presaved personal and medical data
  • the location-based geographical assignment of a caller to the responsible PSAP, also abroad (roaming)
  • A WebClient for PSAPs to handle emergency calls and to be included in the existing PSAP-software
  • the automatic retrieval of messages from the NotrufPlus Incident Management System by the WebClient
  • an API to implement the WebClient functionalities in the existing PSAP-Software
  • Interoperability between PSAPs and other connected Instances
  • a chat feature
  • Emergency call message from generated SMS, if no data transmission is possible
  • optional Emergency call fax in addition to the emergency call message
  • Transfer of pictures and videos
  • the transmission of weblinks to the caller (for example, for the instructions for resuscitation)
  • Consideration of the wishes of the users and the PSAP dispatchers
  • ensuring data protection

NotrufPlus was developed in cooperation with the BürgerServiceNetz e.V. and the Disability Advisory Council of the City of Brandenburg/Havel with the support of the University of Applied Sciences in Brandenburg (THB).

Other Inventions are pending and will be soon presented to the public.

last updated: July 2020