The Who-is-Who Directory In The Public Safety Industry

Your guide to public safety solution providers

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Deveryware

Founded in 2003, Deveryware stands as one of the leading companies in investigative technology and global security services, and is committed to serving the security of States, companies and populations thanks to innovative digital technologies and high-value-added solutions.

The Group’s offer – with its subsidiaries OAK Branch, Tracip and Crisotech covers forensic and digital investigation, real-time geolocation platforms, cybersecurity, anti-fraud, crisis management, and emergency communications.

Deveryware’s capacity for innovation, commitment to values of respect for privacy and unprecedented experience and knowledge of the Homeland Security market, make the Company the trusted partner in public safety and security affairs. With a turnover of €37M in 2020 and its 140 collaborators, the Group is established in Europe, Africa, North and Latin America.

Emergency communications

Over the last years, Deveryware has gained considerable know-how and expertise in public safety, contributing to multiple European projects involving emergency services. Since 2015 Deveryware has created a platform, GHALE, that powers the services of the PEMEA standard (ETSI TS 103 478), delivering interoperability to emergency Apps, facilitating roaming and improved accessibility to emergency services for citizens experiencing disabilities or impairments. The Deveryware GHALE platform is now in commercial deployments with the Emergency Services sector in several European countries as Finland, Spain and Romania.

Furthermore, GHALE has successfully demonstrated full interoperability of PEMEA core services as well as advanced video calling with several other vendors during the latest ETSI Plug Test NG112. The idea of PEMEA is to offer App providers and PSAPs a stable standard based on typical web-based communication (e.g. HTTP), as an alternative to the SIP-based communication framework defined by the NG112 standard. The implementation of both NG112 and PEMEA enables PSAPs to provide the best service to the public. Having both solutions enables the shared creation and scalable multimedia services, in line with telephony operator networks and Internet application provider communication approaches.

Regarding Finland, at the beginning of 2021, the Finnish Emergency Response Centre Agency, including mobile app 112 Suomi, successfully joined the PEMEA Network. This new entry into the PEMEA network gave rise to the first PEMEA live calls proceeded in January 2021 between Finland and Italy (WhereAreU App connected to Italian PSAP, AREU). This is a great technological first which marks the maturity of this technology developed in recent years and which will revolutionize emergency call.

Employee safety

In terms of personnel security, the group also offers the HAVN solution dedicated to employee safety. As the result of the partnership between Deveryware and Amarante International, this application offers essential functionalities allowing them to stay informed (country guides, real-time alerts, practical sheets), to communicate (24/7 security hotline, "panic button", integrated messaging) and supervise (automatic tracking of travelers, validation of trips).

Crisis management

Deveryware has a crisis management department coordinated by its subsidiary Crisotech. The company specializes in advice and training in risk and crisis management and supports its clients through the entire crisis management process, from its preparation and anticipation, to its feedback. The company intervenes for missions relating to crisis preparation, advice and training, in particular through simulation. First player to have invented in 2015, the “social room”, to simulate the media pressure of social networks in the event of a crisis, the company is also recognized as the "Champion of France" of the crisis exercise. It also offers crisis assistance services (notably for cyber crisis situations) and crisis observation and feedback.

It also offers digital tools such as CAIAC, a geographic information system for risk and crisis management. This cartographic platform offers more than 400 layers of data on French territory, including 40 layers in real time.

Don’t hesitate to contact us for a Proof of Concept and find out more about the next integration of your Mobile Emergency App and/or your Emergency Centre with PEMEA.

Deveryware, committed to better security!

last updated: June 2021